industry - Utilities

Re-imagining Utility Operations with with Newlogiq

At Newlogiq, we are dedicated to helping utility leaders optimize their operations to improve infrastructure reliability, enhance safety, and deliver exceptional customer service. Our team of experienced consultants understands the unique challenges and regulatory requirements faced by the utility industry, and we are committed to helping you streamline processes, improve efficiency, and ensure compliance.

Our Comprehensive Utilities Field Service Consulting Services Include:

  1. Service Process Optimization – We analyze your current service processes and identify areas for improvement, helping you implement best practices and streamline workflows to increase productivity, reduce costs, and ensure compliance with industry regulations and safety standards.
  2. Technician Enablement and Training – Our experts work with your team to develop comprehensive training programs that empower your field service technicians with the skills and knowledge they need to deliver high-quality service, maintain infrastructure, and ensure public safety.
  3. Technology Integration and Automation – Our consultants guide you in selecting and implementing the right technology solutions, including artificial intelligence, to support your operations, from service delivery solutions to advanced asset management and predictive maintenance solutions that help you anticipate and prevent infrastructure failures.
  4. Performance Metrics and Analytics – We help you define and track key performance indicators (KPIs) that align with your business goals and regulatory requirements, providing actionable insights and recommendations to continuously improve your service operations, maintain compliance, and enhance customer satisfaction.
  5. Change Management and Continuous Improvement – Our team works closely with you to manage the change process, ensuring smooth transitions and adoption of new processes and technologies. We also provide ongoing support and guidance to help you foster a culture of continuous improvement and maintain a focus on infrastructure reliability, safety, and customer service.

Why Choose Newlogiq for Your Utility Consulting Needs?

With more than 25 years experience running and supporting utility organizations, our industry experts understand your challenges better than anyone. We’ve helped utilities across the country streamline and modernize their service operations, including their T&D and service operations.

As a leading service industry consultant, we bring:

  • Industry Expertise: Our consultants have deep experience working with utility service leaders and understand the unique challenges, regulatory requirements, and public safety considerations facing the industry.
  • Customized Solutions: We tailor our approach to your specific business needs and goals, ensuring that our recommendations are practical, actionable, and aligned with your vision and regulatory obligations.
  • Proven Results: Our clients have achieved significant improvements in key metrics such as customer satisfaction,, technician utilization, infrastructure reliability, and employee retention scores, all while maintaining strict compliance with industry regulations and safety standards.
  • Collaborative Approach: We work closely with your team, fostering buy-in and engagement at all levels of your organization to ensure the success of your field service transformation and maintain a focus on infrastructure reliability, safety, and customer service.

Ready to take your utility operations to the next level? Contact Newlogiq today to schedule a consultation and learn how we can help you achieve your goals.